OUR PHILOSOPHY
OUR PHILOSOPHY
We believe in enhancing the inner and outer beauty of each and every guest we serve. At AALAM, our goal is to create an extraordinary guest experience that nurtures, renews, and transcends each guest in visual and spirit.
AALAM’s Philosophy is very simple, We specialize in fresh, polished and versatile cut, color & hair style that are very easy to maintain between the visits and which are carefully hand crafted and custom made to the individual.
Our team of highly trained stylists / Colorists share the passion for hairdressing and commitment to excellent.
Before any technical approach to hair cutting and coloring, it is important to take into account every aspect of a person’s face, hair, lifestyle and personality.
AALAM believes, Beautiful & versatile Hair style doesn’t need to be complicated, High quality hair cut / color & knowledge of using the proper top quality hair products, will work together to eliminate spending excessive time to achieve the look.
OUR PROMISE
– Preserve and maintain highest standards of precise, high quality color, cuts and treatments in a relaxed, comfortable and professional atmosphere.
– Remain committed to the belief that each client is special and unique individual who will always have our undivided support and devoted attention.
– We strive to make a difference in people’s life. We are honored with the opportunity to make your day a better day.
– We love to make you look and feel beautiful inside out.We are committed to do what it takes to make your experience with us one you will want to repeat and tell your friends and family about!
To create an exceptional guest service experience at AALAM The Salon,
OUR PLEDGE TO YOU IS:
1. To answer the phone promptly, professionally, and listen actively to your needs. You are appreciated.
2. To welcome you to the salon with a smile, a hello, handshake and a beverage. We will then escort you to our station.
3. To ask you questions that will help us discover the solutions to best serve you, based on your hair needs and lifestyle and to help in determining the best look for you. We will teach you about the products customized to complete your rituals at home.
4. To connect you to wellness and a state of serenity with an Stress-Relieving Shampoo and Scalp massage. You deserve the relaxation.
5. To continue your great experience with a shampooing and conditioning ritual, We will use the customized products specifically chosen to meet the needs of your hair, both in the salon and at home.
6. To listen carefully, and adapt the service to fit your hair needs. Our goal is to take care of you. We will educate you on the features and benefits of the products and tools you will use at home to re-create your style.
7. To review the products used and recommend the best customized system for home care.
8. To reserve your next appointment, before you prepare to leave. Rebooking your appointment in advance ensures an open appointment time that best fits your scheduling needs, and ensures the availability of your service provider.
9. To let you know how much we appreciate you and thank you for experiencing the difference at AALAM The Salon, We look forward to your next visit!
10. To complete your experience with a value-added service, such as a complimentary Fringe trim and neck trim between the visits so you always look your best!